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AI and Automation

AI Delivery Engineer

Remote - Global

Remote

Contract

Lead

Posted December 8, 2025

About this Position

Build client-critical software at KeY2Moon

At KeY2Moon Solutions, you will work on real client problems that affect revenue, operations, and customer experience. We combine agency speed with engineering discipline, so people who join us get broad ownership and measurable impact.

Direct exposure to product, architecture, and client decision-making

A client validated AI value in pilot mode, but outputs are inconsistent and difficult to audit, making leadership hesitant to roll it out to customer-facing operations.

The challenge is not model novelty. The real work is reliability, guardrails, fallback behavior, and measurable business impact in live workflows.

You will architect and implement production-ready AI workflow patterns with strong evaluation and governance practices.

Engagement Stack

Python

OpenAI API

LangChain

PostgreSQL

Vector DB

Responsibilities

Design robust workflow orchestration in Python around AI decision points using OpenAI APIs and retrieval pipelines

Define evaluation and quality criteria tied to business impact, not vanity metrics, with measurable thresholds

Implement fallback and review flows for low-confidence model outcomes with auditable logging and traceability

Partner with product and compliance stakeholders on responsible rollout and governance-ready operating models

Requirements

You have taken AI features from pilot to production with clear reliability improvements in real user workflows

You can design safety and escalation patterns for sensitive operational workflows with policy-aware controls

You understand how to balance model quality, latency, and cost using retrieval/evaluation instrumentation

You can align technical decisions with governance and compliance expectations in enterprise delivery contexts

Nice to have

Experience with regulated or audit-sensitive industries where model behavior needs strong documentation

Experience integrating AI into service operations or support tooling with measurable productivity outcomes

Experience communicating AI limitations transparently to business teams and client leadership

Hiring process

1. Intro call with talent team (30 minutes)

2. Practical role interview focused on recent project work (60-90 minutes)

3. Final panel on collaboration, ownership, and client communication

4. Offer discussion and onboarding plan

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